Returns & Exchanges Policy
At Great Eastern Entertainment, we want you to love your fashion finds, but if you are not completely satisfied, we offer a 30-day window for returns on all eligible items. Please ensure all apparel and accessories are returned in their original, unworn condition with tags still attached.
Return Process
- 1.Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Items
Securely place the unworn items back into their original packaging, ensuring the RMA number is clearly written on the outside of the box.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects and approves the returned merchandise, your refund will be processed back to your original payment method within 5-7 business days.